Palm Tran CONNECTION-SN

Address

50 South Military Trail, Suite 101
West Palm Beach, FL 33415

(561) 649-9838

http://www.palmtran.org

AKA:

CONNECTION - SN

Description:

Palm Tran Connection - Palm Tran's paratransit division, provides a high quality door-to-door service for Palm Beach County's senior citizens, residents with disabilities and ADA eligible visitors under the following programs: Americans with Disabilities Act (ADA) Program; Division of Senior Services (DOSS) Program; Transportation Disadvantaged (TD) Program.

ELIGIBILITY:
-Must have a disability that prevents the use of Palm Tran's fixed bus route service.
-Must complete an Application for Paratransit.
-Call to request an application.


RESERVATIONS:
Reservations are accepted Monday through Saturday from 8 am-5 pm; Sunday 8 am-5 pm. May reserve trip 1 to 7 days in advance. Next day trip reservations must be made by 5 pm, the day before travel date.


SERVICE AREA:
The ADA service is provided to ADA eligible individuals in the area that covers east of the Florida Turnpike in Palm Beach County from the North County Line to the South County Line (Core Service Area). ADA service is also available within 3/4 mile of a Palm Tran fixed bus route covering those routes outside of the above Core Service Area.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

July 7, 2023

Address Listings

Mailing

50 South Military Trail, Suite 101
West Palm Beach, FL 33415

Physical (Primary)

50 South Military Trail, Suite 101
West Palm Beach, FL 33415

Contacts

Lou Ferri

Primary Contact

Senior Manager of Paratransit

lferri@pbcgov.org

Phone Numbers

MAIN SITE PHONE Customer Service, Eligibility Phone

(561) 649-9838

Bus Pass Sales Phone

(877) 930-4287

Disability Related Transportation Fax

(561) 514-8365

Senior Ride Program Fax

(561) 514-8365

Toll-free, outside local calling area Phone

(877) 870-9849

Description

Palm Tran CONNECTION is a shared ride, door-to-door paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs: Americans with Disabilities Act (ADA) Program; Division of Senior Services (DOSS) Program; Transportation Disadvantaged (TD) Program. RESERVATIONS: Reservations are accepted Monday through Saturday from 7 am-5 pm; Sunday 8 am-5 pm. May reserve trip 1 to 7 days in advance. Next day trip reservations must be made by 5 pm, the day before travel date. SERVICE AREA: The ADA service is provided to ADA eligible individuals in the area that covers east of the Florida Turnpike in Palm Beach County from the North County Line to the South County Line (Core Service Area). ADA service is also available within 3/4 mile of a Palm Tran fixed bus route covering those routes outside of the above Core Service Area. TRANSPORTATION DISADVANTAGED BUS PASS PROGRAM: Applicants may purchase a 31-day Bus Pass by doing the following: -Complete a Bus Pass Registration and Eligibility Form, provide a photo ID, proof of legal status and proof of income. -Contact office for list of acceptable forms of proof.

Hours

Call for Service hours

Eligibility

Must have a disability that prevents the use of Palm Tran's fixed bus route service. -Must complete an Application for Paratransit Eligibility. -Call to request an application. -For Division of Senior Services (DOSS) Program, contact Palm Beach County Division of Senior Services at (561) 355-4750.

Fees

-$3.50 each one-way trip. -No Charge for DOSS Eligible Riders -Trips limited to meal-sites, designated route times only. -Personal Care Attendants (PCA's) travel Free. -Fares must be paid in cash (exact change only) or with Tickets to Ride.

Intake Procedure

Contact agency.

Languages

English, Spanish, Creole.

Service Area

Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County

    Telephone Numbers

    Number:
    561-514-8365
    Type:
    Service Fax
    Name:
    Disability Related Transportation Fax
    Number:
    877-870-9849
    Type:
    Service Phone
    Name:
    Toll-free, outside local calling area Phone
    Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

    Description

    Buss Pass Sales. See website for further information on pricing and eligibility requirements.

    Hours

    Monday-Friday / 8 am-4:30 pm

    Eligibility

    Contact agency or visit website www.palmtran.org for eligibility requirements.

    Fees

    Contact agency or visit website.

    Intake Procedure

    Contact agency.

    Languages

    English.

    Service Area

    Palm Beach County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Palm Beach County

      Telephone Numbers

      Number:
      877-930-4287
      Type:
      Service Phone
      Name:
      Bus Pass Sales Phone
      Edit Service DetailsClick here to see this service (BT-8500.1000-180) and related services within the Service Tree.

      Description

      Palm Tran CONNECTION is a shared ride, door-to-door paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs: Americans with Disabilities Act (ADA) Program; Division of Senior Services (DOSS) Program; Transportation Disadvantaged (TD) Program. FEES: -$3.50 each one-way trip. -No Charge for DOSS Eligible Riders -Trips limited to meal-sites, designated route times only. -Personal Care Attendants (PCA's) travel Free. -Fares must be paid in cash (exact change only) or with Tickets to Ride. ELIGIBILITY: -Must have a disability that prevents the use of Palm Tran's fixed bus route service. -Must complete an Application for Paratransit Eligibility and have physician complete the medical verification form. -Call to request an application or download one from www.palmtran.org -For Division of Senior Services (DOSS) Program, contact Palm Beach County Division of Senior Services at (561) 355-4750. RESERVATIONS: Reservations are accepted Monday through Saturday from 8 am-5 pm; Sunday 8 am-5 pm. May reserve trip 1 to 7 days in advance. Next day trip reservations must be made by 5 pm, the day before travel date. SERVICE HOURS: Call for Service hours SERVICE AREA: The ADA service is provided to ADA eligible individuals in the area that covers east of the Florida Turnpike in Palm Beach County from the North County Line to the South County Line (Core Service Area). ADA service is also available within 3/4 mile of a Palm Tran fixed bus route covering those routes outside of the above Core Service Area. TRANSPORTATION DISADVANTAGED BUS PASS PROGRAM: Applicants may purchase a 31-day Bus Pass by doing the following: -Complete a Bus Pass Registration and Eligibility Form, provide a photo ID, proof of legal status and proof of income. -Contact office for list of acceptable forms of proof.

      Hours

      Administrative Office: Monday-Friday / 8 am-4:30 pm

      Eligibility

      Contact agency to determine eligibility.

      Fees

      See details.

      Intake Procedure

      Contact agency.

      Languages

      English, Spanish, Creole.

      Service Area

      Palm Beach County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Palm Beach County

        Telephone Numbers

        Number:
        561-649-9838
        Name:
        MAIN SITE PHONE Customer Service, Eligibility Phone
        Number:
        561-514-8365
        Type:
        Service Fax
        Name:
        Senior Ride Program Fax
        Number:
        877-870-9849
        Type:
        Service Phone
        Name:
        Toll-free, outside local calling area Phone
        Edit Service DetailsClick here to see this service (BT-4500.6500-800) and related services within the Service Tree.

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